Return process
▪ Please contact us by phone or email if you would like to arrange a return.
▪ Complete this form completely.
▪ Use this form only for items from the above invoice/order.
▪ Return our goods carefully packaged. Best in the original packaging.
▪ Please note that a return if you are not satisfied is no longer possible after the cancellation period has expired (14 days after receipt of the goods).
▪ Please send the goods back to us with postage paid.
▪ Please also note our general terms and conditions and cancellation policy.
Additional information on processing
The buyer bears the costs for return shipping. Nelliflower® will not cover any costs.
▪ Damage caused by the buyer due to careless handling will be included
The corresponding amount will be deducted from the refund.
▪ If you return the item because you don't like it, we will refund the price you paid.
Please provide us with your account details or your PayPal username.