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Return process

▪ Please contact us by phone or email if you would like to arrange a return.
▪ Complete this form completely.
▪ Use this form only for items from the above invoice/order.
▪ Return our goods carefully packaged. Best in the original packaging.
▪ Please note that a return if you are not satisfied is no longer possible after the cancellation period has expired (14 days after receipt of the goods).
▪ Please send the goods back to us with postage paid.
▪ Please also note our general terms and conditions and cancellation policy.

Additional information on processing

The buyer bears the costs for return shipping. Nelliflower® will not cover any costs.
▪ Damage caused by the buyer due to careless handling will be included
The corresponding amount will be deducted from the refund.
▪ If you return the item because you don't like it, we will refund the price you paid.
Please provide us with your account details or your PayPal username.

Grund der Rücksendung

Vielen Dank  für deine Anfrage, wir melden uns schnellstmöglich bei dir!

Return form

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